Terms & Conditions

Return Policy & Warranty

Invoice The original copy of the invoice for any return or warranty validity is required.

Item Condition Merchandise returned must be in its new and original condition with all package contents(original carton & packing, warranty card, instructions & user manual …)

Return Period Most merchandise  may be returned for exchange  for a maximum period of 7 days from the date of invoice. Only at Elektromaxx Stores and not Online exchange.

Non Returndable Products Opened or Unsealed items, Public Address & Home Audio, Mobiles, Digital Cameras, Digital Media Players, Digital Data Storage Devices, Laptops, Batteries, Power Adapters, Cables & Connectors, Cleaning Products, Shavers, Ionizers, and Purifiers cannot be exchanged nor returned.

Warranty Most items are subject to 1Year warranty from the date of the invoice and may be exchanged for a manufacturing defect by a decision from the Technical Department.

Warranty Avoidance Electric shocked, broken, and misused items are void of warranty.

Third Party Items Return policy and maintenance of third party items are subject to manufacturer terms and conditions.

Credit Card Transactions No cash refund for any credit card transaction is allowed, only exchange by another item or gift cards is applicable.